Customer Solutions Representative
Adecco US, Inc. • Menands, NY • Posted June 20, 2026
Position Overview
Adecco is assisting a local client to recruit for a Customer Solutions Representative in Menands NY. This is an excellent opportunity to join a winning culture and get your foot in the door with a Company that is One of the largest investor-owned energy companies in the US — serving more than 20 million people throughout New York and Massachusetts. Every day we deliver safe and secure energy to homes, communities, and businesses. If Customer Solutions Representative sounds like something you would be interested in, and you meet the qualifications listed below, apply now!
**Responsibilities for Customer Solutions Representative include but are not limited to:**
· Manage and track escalated customer complaints (especially Service Line Inspection issues) and ensure timely resolution
· Create and maintain reports, dashboards, and KPIs for internal stakeholders and regulatory agencies
· Conduct root cause analysis and drive process impro...
**Responsibilities for Customer Solutions Representative include but are not limited to:**
· Manage and track escalated customer complaints (especially Service Line Inspection issues) and ensure timely resolution
· Create and maintain reports, dashboards, and KPIs for internal stakeholders and regulatory agencies
· Conduct root cause analysis and drive process impro...