Customer Success Architect: Onboarding & Growth

WATI.io is seeking a Customer Success Manager to join our expanding team in Colombia. In this versatile role, you will focus on helping customers succeed from onboarding to long-term adoption and retention. You will work closely with teams across Onboarding, Support, Sales, and Product.

The ideal candidate should have experience in customer success, manage portfolios effectively, and possess strong interpersonal skills. This role is pivotal in ensuring customer satisfaction and success.