Customer Success Executive

Job Title:

Customer Support / Operations Executive

Experience:

0–3 Years
Salary:

Upto 2.5 LPA
Shift:

Fixed 10 AM to 7 PM

Job Description:
Cheqme Commerce Private Limited is hiring Customer Support / Operations Executives to manage customer interactions and support day-to-day operational tasks. The role involves handling queries, resolving issues efficiently, and ensuring a smooth customer experience.

Key Responsibilities:
Handle customer queries via calls, chat, and email
Resolve customer issues in a timely and professional manner
Maintain accurate records of interactions and transactions
Coordinate with internal teams for issue resolution
Ensure high levels of customer satisfaction

Requirements:
Good communication skills (English & Hindi)
Basic computer knowledge
Prior experience in BPO / customer support / operations preferred
Ability to work in a fast-paced environment
Prob...