Customer Success Manager - AdTech

Confidential • london, england • Posted July 01, 2026

Position Overview

We’re partnering with a well‑known independent AdTech business looking to hire an Account Manager to join their Customer Success team.

This is a client-facing role focused on campaign delivery, performance management, and building strong relationships across agency and advertiser partners.

You’ll play a key role in ensuring campaigns run smoothly from launch through to reporting and optimisation, while helping drive long‑term client success.

The Role

  • Own and manage campaigns throughout the full lifecycle, from setup through to delivery, optimisation and reporting
  • Act as the main point of contact for agency and client stakeholders during live campaigns
  • Build and maintain strong relationships across agency and media teams
  • Monitor campaign delivery and performance, proactively identifying issues and driving solutions
  • Work closely with Sales, Activation, Product and Operations teams to ensure campaigns achieve cli...