Customer Success Manager

Overview

On-site - Makati 1-3 Yrs Exp Bachelor Full-time

Job Description

We are a world-leading smart mobility SaaS company with over 2.5 million subscribers across 24 countries, and we are looking for a Key Account Manager/Client Relationship Manager/Customer Success Manager to join our team. Our teams are collaborative, vibrant and fast-growing and all team members are empowered with the freedom to influence our business with ideas that drive innovation and efficiency.

Government Mandated Benefits

Insurance Health & Wellness

Health Insurance, HMO

Responsibilities

• Build strong relationships with decision makers/fleet managers/system users and manage of all services related to Key Accounts
• Establish good rapport and trust though proactive engagement
• Understanding client needs and identifying new business opportunities for upselling
• Resolve customers enquiries or issues from all chann...