Customer Success Manager

About PerkUp

PerkUp is a fast-growing HR Tech startup disrupting the $242B corporate gifting industry. Our platform lets employers send high-quality swag, gifts, gift cards, and rewards to employees globally — with On Demand fulfillment, 9 warehouses across 4 continents, and 60+ HRIS integrations. To learn more, visit perkupapp.com.

We are looking for a Customer Success Manager to own a portfolio of accounts, drive expansion revenue, and ensure every client gets maximum value from the PerkUp platform. This is a quota-carrying role. CSMs at PerkUp are expected to deeply understand each client's business, proactively generate bulk swag opportunities, put out quotes consistently, and close expansion agreements. You will work cross-functionally with Design, Operations, and Warehousing on a daily basis to make sure orders are executed flawlessly and delivered on time.

Key Responsibilities

Quota & Bulk Swag Order Management

• Own a mont...