Customer Success Manager

Customer Success is changing. The CSMs who matter aren't just the ones who know their customers best––they combine that knowledge with data, signals, and AI to stay three steps ahead. That's the kind of CSM we're looking for.

At Simployer, we're simplifying work‑life for employers through modern HR tech. Our Customer Success team works with medium‑sized businesses across Norway, and the work is both commercial and deeply relational. We're looking for someone who's curious, proactive, and genuinely excited about what AI unlocks for customers, and for how great CS work gets done.

Now we're looking for someone who gets energised by questions like:

• What does it actually take to move a customer from passive user to true advocate?
• How do we use data and AI to get ahead of risk before it becomes churn?
• What would it look like to make every customer interaction count proactively, not reactively?

As our Customer Success Manager, yo...