Customer Success Manager, SMB / Enterprise

At Similarweb, we revolutionize the way businesses interact with the digital world by revealing everything that happens online. Our data and solutions empower customers worldwide, including industry giants like Google, eBay, and Adidas, to make game-changing decisions. We’re looking for a Customer Success Manager with a background in digital marketing to increase client engagement, adoption, and growth for APAC accounts.

The CSM creates relationships with clients and helps them extract real business value, keeping them engaged with Similarweb for years. As a front‑line partner, you bring our SaaS platform to life for the client and position Similarweb as an integral part of their business.

• Be the primary point of contact for all users on your assigned accounts
• Act as a trusted partner and advisor to customers, providing guidance and support throughout their journey...