Customer Success Manager

ABOUT US

Datacultr is a global Digital Operating System for risk management and debt recovery, helping consumer lending, retail, telecom, and fintech organisations expand into the under-penetrated New-to-Credit and Thin-File segments. We drive collection efficiency, reduce delinquencies, and lower NPLs.

We're on a mission to enable 35 million unbanked and under-served consumers to access formal financial services by the end of 2026. Our clients span India, South Asia, South East Asia, Africa, and LATAM. We're headquartered in Dubai, with offices in Abu Dhabi, Singapore, Ho Chi Minh City, Nairobi, and Mexico City. Our development centre is in Gurugram, India.

The Role

We are looking for an experienced Customer Success Manager to own a portfolio of global enterprise accounts across banking, lending, fintech, and telecom. This is a strategic, post-sales role: you will drive product adoption, retention, and acc...