Customer Support (Bogotá)

Overview

Are you passionate about helping others succeed? At goFLUENT, we’re looking for a motivated Learning Consultant to join our dynamic team in Bogotá, Colombia. This is your chance to make a real impact by ensuring our learners have an unforgettable experience and providing valuable feedback to improve our services.

As a Learning Consultant, you'll be at the heart of our customer experience, connecting with learners, guiding them on their language journey, and collaborating with our internal teams to deliver excellence.

Responsibilities

• Become an expert and maintain a full understanding of our products and services.
• Explain the goFLUENT Training to new learners, ensuring they have the best journey possible by understanding their expectations and efficiently providing solutions.
• Reply to learners’ requests through several communication channels (phone, email, chat, etc.).
• Ensure smooth and efficient communicatio...