Customer Support Executive (Calls & Chat) - 2+ Years Experience

Shesha Ayurveda • hyderabad, hyderabad • Posted July 16, 2026

Position Overview

Location: Hyderabad (Work from Office)

Experience: 2+ Years

Employment Type: Full-Time


About the Role

Shesha Ayurveda is looking for a Customer Support Executive to handle customer calls, live chat, WhatsApp, email, and social media queries . The ideal candidate should have excellent communication skills, empathy, and a customer-first mindset while ensuring timely issue resolution and a seamless customer experience.


Key Responsibilities
  • Handle inbound and outbound customer calls professionally.
  • Respond promptly to customer queries via Live Chat, WhatsApp, Email, and Social Media .
  • Resolve customer concerns related to orders, products, deliveries, returns, refunds, exchanges, and payments .
  • Guide customers in selecting the right products based on their needs.
  • Maintain high standards of customer satisfaction and respon...