Customer Support Executive

Pay: £28,000.00 - £35,000.00 per year.

Hybrid working (3-days per week in the office)

The Role

Our client is looking for a technically capable and detail-oriented Customer Support Executive to join their team. This is an individual contributor role focused on resolving technical and product-related issues raised by users of their software. You will be the engine behind the support function investigating problems, co-ordinating with internal teams, and driving issues through to resolution.

This role suits someone who takes pride in clear, thorough diagnosis, is comfortable working with both customer facing and technical teams, and who wants to develop deep expertise in a software and consultancy environment.

This role will suit somebody with a desire to drive positive change in social sustainability, ready to play a key role in the continued growth of the company as part of a small...