Customer Support Executive

Job Title: Customer Support Executive (Voice Process) Location: Koregaon Park, Pune Company: Palmonas Walk - In Interviews on 3rd July 2026, 10am - 3pm. Department: Customer Support / Operations Employment Type: Full-time, On-site About Palmonas: Palmonas is a modern demi-fine jewelry brand offering contemporary, versatile designs that bridge the gap between fine and fashion jewelry. We focus on delivering a premium customer experience through exceptional service, design innovation, and quality craftsmanship. Job Overview: We are looking for a Customer Service Executive (Voice Process) to manage customer interactions and resolve queries through inbound and outbound calls. The role involves handling post-purchase support, addressing complaints, and ensuring a smooth and satisfying experience for every customer. Key Responsibilities: Handle inbound and outbound customer calls professionally and efficiently. Resolve customer issues related to orders, deliveries, payments, and returns. Coo...