Customer Support Specialist (Ai Saas Platform)

We're looking for aCustomer Support Specialistwho can deliver fast, thoughtful, and technically informed support for users of a growing AI voice automation platform.
You'll handle inbound questions, troubleshoot issues, guide developers and non-technical users, and help shape a smooth end-to-end customer experience.If you enjoy solving problems, communicating clearly, and working inside a product-focused, fast-moving AI environment, this role will fit you well.Why You'll Want to JoinPaid inUSD(bi-monthly: 15th and 30th)Paid Time Offin accordance with company policyObservance ofHolidaysper company guidelines100% remote setupso you can work wherever you feel most productiveWork inside a forward-thinking AI startup backed by top investorsOpportunity to support a platform at the forefront of voice automation and AI workflowsWhat You'll Work OnCustomer Support Across ChannelsManage and respond to inbound support requests through email and internal toolsProvide clear, empathetic, and ...