Customer Support Specialist

Location: Hybrid (Melbourne) | Type: Ongoing

Salary: $65K - $75K AUD + super per annum (depending on experience and seniority)

About BuildPass

BuildPass is a venture-backed SaaS company on a mission to make construction safer and more efficient. We’ve built an all-in-one platform that connects Builders, Subcontractors, and Workers, helping them manage safety, quality, and site operations in one simple place.

The BuildPass team comes from diverse backgrounds and skillsets. Never worn a hard hat or set foot on a construction site? Don't worry! Industry knowledge can be taught. We care more about your ambition to learn and desire to join a high‑performing team than your familiarity with steel‑cap boots and SWMS.

About the Role

BuildPass is a customer-focused company at its core. We're proud of what we've built, but our true north is always our customer's satisfaction. As we scale, we need to ensure this cust...