CX Account Manager Small Accounts Spanish Market

Hello!

At Factorial we're looking for a new Account Manager for Small Accounts for the Spanish Market to help us support and scale our CX Account Manager team to the next level. As part of the team in charge of upselling and crosselling our product, you will play a crucial role in developing long-term relationships with clients and driving retention and upselling initiatives.

About the team

Our Customer Experience team is the voice that guides our users every step of the way, making sure they always get the most out of Factorial. If you’re passionate about people and love turning a challenge into a great experience, you’ll fit right in.

What you'll do

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  You are responsible for developing a portfolio of 200-300 accounts.Your role involves proactive engagement and creating personalized st...