CX Service Delivery Manager | Remote & Growth-Focused

Miratech Group is seeking a Service Delivery Manager in Bogotá, Colombia to oversee operational delivery for managed services using Genesys Cloud CX and other platforms. You will work collaboratively with delivery teams and stakeholders to maintain high service quality and ensure smooth operations.

The ideal candidate has 2 years in IT services or project coordination, strong organizational skills, and the capability to communicate effectively. Benefits include competitive pay, health insurance, and flexible work arrangements.