CX Team Leader: Coach, Improve & Deliver Impact

ProbeGroup Philippines Inc. is seeking individuals who are passionate about elevating customer experiences through innovative strategies. As a part of our team, you’ll monitor employee performance and productivity, coach agents, and maintain critical operational reports.

Your role will ensure the seamless communication between our clients and agents, contributing to an environment focused on quality, safety, and continuous improvement. Join us to be a part of something meaningful and impactful.