CX Transformation & Strategy Lead

AFFIN Group • kuala lumpur, kuala lumpur • Posted June 12, 2026

Position Overview

AFFIN Group in Kuala Lumpur is seeking an experienced professional to lead customer experience transformation projects. This role involves developing strategies, coordinating with stakeholders, managing budgets, and fostering a customer-centric culture. The ideal candidate will excel in project management, possess strong communication skills, and have experience in market research. Join AFFIN Group to make a significant impact on customer experience across the organization.
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