Data Center Customer Operations Iii (Bogotá)

Equinix • bogotá, bogotá, distrito capital • Posted June 23, 2026

Position Overview

Job Summary

Conducts testing and basic installations, escalating issues as required.

Responsibilities

Installations
  • Installs ladder racks and fiber raceways
  • Builds/Installs cages
  • Installs cable management/support systems to include vertical wire managers, horizontal wire managers, and patch panels
  • Performs intra‑cage and infrastructure installations
  • Installs and grounds cabinets and two‑post racks
Queue Management
  • Escalates SRs that require additional information
Testing/Troubleshooting
  • Conducts carrier circuit testing
Cross Connects
  • Installs/Tests/Modifies cross connects per SOPs and ensures proper cable management of: coax, fiber, twisted pair copper, and intra‑building cross connects
Documentation/Reporting
  • Maintains accurate notes and records of activity fulfillment in ticketing system
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