Data-Driven Customer Service Analyst

Link-Worldwide is seeking a Customer Service Analyst in Apodaca, Nuevo León to manage sales orders and improve customer service quality. You will evaluate data, monitor KPIs, and provide actionable insights to enhance operational efficiency.

The ideal candidate holds a Bachelor’s degree and has 2–4 years of experience in customer service or data analysis. Proficiency in advanced Microsoft Excel and data visualization tools is essential for this role.