Data-Driven Estate Manager: Analytics & CRM

The Government Technology Agency (GovTech) in Singapore is seeking an Estates Manager (EM) in the Sales Department's Planning Section to drive operational excellence and deliver data-driven service improvements across HDB processes. You will lead dashboards and analytics, collaborate with stakeholders, and prepare strategic recommendations for Management.

The role includes rotating to Customer Relations Manager duties to ensure quality service to applicants and residents, with a focus on