DE032348-Instructor Senior Analyst

---ONLY THOSE APPLICANTS WHO ALREADY HAVE THE RIGHT TO LIVE AND WORK IN THIS COUNTRY ARE ELIGIBLE TO APPLY FOR THIS ROLE---

POSITION TITLE: Instructor Senior Analyst

WORK SETUP: Return to Office

RESPONSIBILITIES

• Build training content, deliver in-person / virtual classroom training
• Create training needs analysis
• Work with the operations, training, and quality teams to identify performance gaps related to functional /digital skills
• Analyze performance gaps and provide recommendations to meet target metrics

TRAINING DESIGN AND DEVELOPMENT

• Responsible for content research, training, outline creation, development of training evaluation measures, training materials development, knowledge assessment and test design
• Identify other non-traditional performance improvement initiatives to address knowledge, skills, practices, and overall training effectiveness gaps
• Regul...