Delivery Manager - BPO

IBM • SÃO PAULO, Brazil • Posted June 24, 2026

Position Overview

**Introduction**
A career in IBM Consulting is built on long-term client relationships and close collaboration worldwide. You’ll work with leading companies across industries, helping them shape their hybrid cloud and AI journeys. With support from our strategic partners, robust IBM technology, and Red Hat, you’ll have the tools to drive meaningful change and accelerate client impact. At IBM Consulting, curiosity fuels success. You’ll be encouraged to challenge the norm, explore new ideas, and create innovative solutions that deliver real results. Our culture of growth and empathy focuses on your long-term career development while valuing your unique skills and experiences.
**Your role and responsibilities**
Como um(a) experiente Delivery Manager de Operações de Recursos Humanos, você será responsável pela gestão operacional dos relacionamentos com clientes, garantindo que suas necessidades sejam atendidas de acordo com os acordos de nível de serviço (SLAs) e indicadores-chave...