DENTAL ACCOUNT RECEIVABLE

Main Responsibilties: 

• Resolve discrepancies in insurance payments, including identifying hidden splits and applying appropriate adjustments.
• Review and interpret EOBs (Explanation of Benefits) to ensure proper payment processing.
• Track patient balances, including copayments, deductibles, and co-insurance.
• Verify that insurance payments align with patient contracts and benefits.
• Handle patient inquiries and concerns regarding account balances or billing discrepancies in a courteous, empathetic, and professional manner.
• Review, post, and follow up with the Community Outreach Team on incoming payments and invoices, ensuring proper procedures are followed.
• Respond promptly to patient and staff inquiries related to accounts receivable.
• Regularly review patient accounts to identify overdue balances and aging accounts.
• Generate and analyze AR aging reports, highlighting...