DHS Customer Service Specialist (Future Contract Opportunity)

Job Summary TalentWise LLC is building a pipeline of customer service and program support professionals to support anticipated government contract awards with Arlington County, VA.

The DHS Customer Service Specialist serves as a central point of entry for individuals seeking services across human services programs.

This role provides high-quality customer service, supports intake and application processes, and connects clients to appropriate resources such as housing, financial assistance, employment, and behavioral health services.

The position operates in a fast-paced environment and requires strong communication, attention to detail, and the ability to navigate multiple systems while supporting clients with diverse and often complex needs.

Key Responsibilities Serve as the primary point of contact for clients seeking human services and program support  Respond to inquiries via phone, email, and in-person interactions with a customer-fi...