Digital Business Associate Manager (Delivery)

Summary of Job Description:

The Digital Business Associate Manager (Delivery is responsible for the end-to-end performance of delivery across both first-party delivery (Panda web + app) and third-party delivery marketplaces. This position is responsible day-to-day for delivery strategy and operations, driving sales growth, improving profitability, and ensuring a consistently strong guest experience across more than 2,000 locations. The Associate Manager establishes the operating cadence for delivery health, drives accountability with third-party partners through scorecards and performance reviews, and partners closely with Store Operations and Field Leadership to improve execution, reduce defects, and resolve issues quickly. This position is also responsible for high-impact marketplace promotions and ongoing optimization to improve visibility, placement, and conversion on third-party platforms while supporting growth of first-party delivery to increase sales. ...