Digital Workplace Services Specialist

Autodesk • birmingham, england • Posted June 20, 2026

Position Overview

26WD99070

Digital Workplace Services Specialist (Site Support)

About The Role

We are looking for a highly motivated Digital Workplace Services Specialist to provide exceptional on‑site technical support and deliver a seamless workplace technology experience. In this role, you will act as the face of IT, supporting employees across office and hybrid environments, ensuring maximum uptime, and driving a high standard of customer experience. You will work closely with global IT teams while delivering hands‑on support, contributing to projects, and maintaining office technology environments.

Key Responsibilities

End‑User Support

  • Provide day‑to‑day on‑site technical support for desktops, laptops, mobile devices, and office technology
  • Install, configure, and troubleshoot hardware and software across Windows, Mac, and mobile platforms
  • Diagnose and resolve technical issues promptly, ensuring mini...