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In this role, you will:
Lead the strategic and day-to-day management of the Reconciliations Operations team, ensuring service excellence, operational efficiency, and strong risk management.Provide leadership to a large, geographically diverse team, fostering a high-performance, client-focused, and inclusive culture.Oversee reconciliation governance, exception management, and control processes related to the Bank's general ledger accounts.Ensure timely resolution of operational issues while minimizing client and business impact.Drive continuous improvement and transformation initiatives to enhance scalability, efficiency, and service delivery.Partner with stakeholders across Operations, Branches, Finance, Risk, Technology, and Business Lines to support business objectives and regulatory requirements.Ensure compliance with internal policies, regulatory requirements, and op...