Director of Guest Services

Shangri-La Kyoto

Discover new Shangri-La envisioned by Shangri-La Group, the pioneer of Asian hospitality.
Shangri-La Kyoto is scheduled to open by the end of 2026.
As we prepare for this exciting opening, we invite you to become a valued member of the Shangri-La family.

シャングリ・ラ 京都

アジアンホスピタリティのパイオニアであるシャングリ・ラ グループが描く、新たな桃源郷へ。
シャングリ・ラ 京都が、2026年末までにオープン予定です。
開業に向けて、シャングリ・ラ ファミリーの一員になりませんか。

Director of Guest Services

Department: Rooms
Reports to: General Manager

We are currently seeking a Director of Guest Services to join the Shangri-La Kyoto team.
This role is instrumental in upholding Shangri-Las renowned hospitality standards, while fostering operational excellence and delivering exceptional guest experiences across the hotel. As a key member of the leadership team, you will inspire service excellence and support the seamless operation of Fro...