director, Workforce Technology & Digital Experience
Starbucks • Nashville, TN • Posted June 29, 2026
Position Overview
**Now Brewing – dir, Workforce Management & Coffeehouse Systems! #tobeapartner**
From the beginning, Starbucks set out to be a different kind of company—one that celebrates tradition while continuously evolving how we operate and serve. Today, that evolution is powered by technology platforms that enable scale, consistency, and exceptional partner experiences.
As the **dir, Workforce Management & Coffeehouse Systems** , you will play a critical role in advancing our **enterprise technology strategy** , leading the platforms that underpin retail labor, scheduling, and in-store partner tooling. This role sits at the intersection of **Partner Tech, Retail Operations, and Enterprise Data & Analytics** , driving platform-based solutions that balance **standardization, flexibility, and innovation at scale** .
You will lead the strategy, engineering, and delivery for **Workforce Management (WFM)** and **Digital Experience platforms** , ensurin...
From the beginning, Starbucks set out to be a different kind of company—one that celebrates tradition while continuously evolving how we operate and serve. Today, that evolution is powered by technology platforms that enable scale, consistency, and exceptional partner experiences.
As the **dir, Workforce Management & Coffeehouse Systems** , you will play a critical role in advancing our **enterprise technology strategy** , leading the platforms that underpin retail labor, scheduling, and in-store partner tooling. This role sits at the intersection of **Partner Tech, Retail Operations, and Enterprise Data & Analytics** , driving platform-based solutions that balance **standardization, flexibility, and innovation at scale** .
You will lead the strategy, engineering, and delivery for **Workforce Management (WFM)** and **Digital Experience platforms** , ensurin...