Document and plain language analyst

Claremont

Reporting relation

Manager: PAS Operations and Projects The role is office-based in Cape Town. Full time office based.

Purpose of job

The Documentation & Plain Language Specialist owns the full lifecycle of client-facing and operational documentation across the LISP platform — from paper-era word forms through to the next generation of structured digital forms on form.io. The role is accountable for three interlocking mandates.

• Documentation governance and control
• Plain language ownership
• Digitization of forms onto form
• Document distribution

Qualification and experience

• Tertiary qualification - Essential - BCom, BSc (Informatics), BA with strong writing component, LLB, or equivalent relevant tertiary qualification
• Business analysis credential - Advantageous - Certificate or Diploma in Business Analysis, CBAP or equivalent
• Plain language cre...