Dutch Speaking Customer Service Advisor

Gi Group • Pontefract, England • Posted June 13, 2026

Position Overview

Are you fluent in Dutch and ready to make a real impact in a fast-paced, customer-focused environment? We're seeking a proactive and personable Dutch-speaking Customer Service Representative to join a vibrant UK-based team. If you thrive on solving problems, building relationships, and delivering top-tier service, this could be your next big move.

What You'll Be Doing

  • Responding to customer enquiries via phone and email in Dutch

  • Managing and prioritising requests including orders, samples, claims, and complaints

  • Ensuring timely and professional resolution of customer issues

  • Maintaining accurate records and updating systems

  • Collaborating with team members to resolve queries and meet performance goals

  • Escalating and correcting errors with a solutions-focused mindset

    • What You'll Bring

  • Fluency in Dutch and English (written and spoken)

  • Previous experience in customer servi...