Duty Manager - Fairmont Agra

FAIRMONT • Agra, Uttar Pradesh • Posted July 16, 2026

Position Overview

Job Description

 

  • Oversee daily hotel operations and ensure seamless service delivery across all departments
  • Supervise and coordinate front-of-house and back-of-house staff to maintain service standards and operational efficiency
  • Address guest concerns and complaints promptly, ensuring resolution and guest satisfaction
  • Monitor and maintain security protocols, guest safety, and property protection throughout the shift
  • Conduct regular property inspections to ensure cleanliness, maintenance standards, and compliance with hotel policies
  • Manage emergency situations and coordinate appropriate responses in accordance with hotel procedures
  • Prepare and submit detailed shift reports documenting incidents, guest feedback, and operational issues
  • Liaise between departments to ensure effective communication and collaborative problem-solving
  • Support revenue management initiatives and assist with occupancy opti...