Dynamics ERP F&O Service Delivery Manager (Managed Services)

SummaryAvanade is growing, and we seek passionate and driven technology professionals to join our Managed Services team delivering continuous value to our client’s businesses.  We are seeking a Service Delivery Manager experienced in Dynamics ERP F&O delivery to join our Shared Services Delivery Team. This role works in close partnership with our customers, ensuring high-quality delivery and driving overall operational excellence. You will play a pivotal role in maintaining the client relationship and being part of the broader team that supports our clients’ environments. The ideal candidate will bring leadership capabilities along with a proven track record in successful service delivery. Day to day, you will: Act as the primary liaison for assigned clients, building trust and proactively overseeing their IT needs and client relationship. Monitor service delivery, troubleshoot issues, and coordinate rapid resolution to maximise uptime and user experience. Provide clients with ...