eCommerce Project Manager

Title: eCommerce Project Manager
Location: New York, NY - Onsite





Job Description:



This role is responsible for supporting the US Luxe DTC business, focusing on optimizing site experience, including but not limited to the following:

• keeping our sites legally compliant as new rules and regulations are released by opening tickets and updating legal copy across all sites

• managing and updating our evergreen auto-replenishment subscription programs across 8 brands

• monitoring customer feedback monthly to develop and execute action plans for fixing issues across all sites, directly impacting our customer satisfaction scores and therefore our sales

• project managing our roadmap with our CDMO partners, helping to enable important site features across brands to scale adoption (such as cart, checkout features) via Salesforce Commerce Cloud merchandising tasks