Elite Loyalty Experience Manager

Aloft Hotels in Kuala Lumpur is seeking a Loyalty Manager to enhance the experience for our valued Elite members. This role focuses on overseeing Elite member interactions from pre-arrival to post-stay feedback. The ideal candidate will drive the delivery of exceptional service and collaborate with the Loyalty Head Connector.

We require candidates with a degree in Hospitality or Business Administration and relevant experience in guest relations. Join our team and contribute to our commitment to quality service and member satisfaction.