Emergency Call Handler - Full Time

Appello • Norwich, England • Posted June 23, 2026

Position Overview

EMERGENCY CALL HANDLER - FULL TIME

🌟 Your Hello Could Change Everything 🌟

📞 Imagine answering a call that turns worry into relief - or even saves a life. That’s the power of hello at Careline365 .


As an Emergency Call Handler , you’ll be the calm voice and reassuring presence for vulnerable clients when they need help the most. 💙 Every call matters, and every response makes a difference.


If you’re empathetic, attentive, and ready to make an impact, this is your chance to truly help your community. 🌍✨


🕰️Hours: 35 hours per week

📅Shift pattern: You will be working 4 days out of 7 on average between Monday and Sunday. Your shift hours will be scheduled between 06:00 and 23:00. You will always be guaranteed 1 weekend in 4 off, and you will have your rota 4 weeks in advance.

💸Salary: £23,314.20pa - £12.81 per hour and the opportunity to earn PRP

📍Location: Hybrid - Norwich

🎓Train...