End-User IT Support Specialist

Vertiv Co in Tijuana, Baja California, is hiring for an IT Support role to manage service desk tickets and provide user support for hardware and software issues. Responsibilities include assisting in installations, troubleshooting errors, and maintaining user confidentiality.

The ideal candidate will have an A+ certification or relevant experience, and understanding of both network infrastructure and ITSM systems. Local eligibility for work in the U.S. is required.