Engagement Program Manager II, Alexa Devices

Amazon • Arlington, VA • Posted July 01, 2026

Position Overview

Description
Join the Alexa Preview Team and help shape the future of Alexa+ and Echo devices. Working closely with cross-functional product and marketing teams, you'll advocate for the customer's perspective and make strategic recommendations to enhance the user experience. Your analytical mind and tactical execution will directly contribute to making customers' lives easier and more enjoyable through Alexa+ and Echo. If you're passionate about delivering exceptional product experiences, this role is an excellent opportunity to make your mark.

Key job responsibilities
* Build engagement frameworks by establishing success criteria, KPIs, and feedback collection mechanisms to derive insights and recommendations for Alexa+ and Echo products.
* Support moderately complex programs that are medium to large scale from initiation through delivery.
* Gather requirements from appropriate business owners and write clear and detailed plans outlining methods to gather and analy...