Engineer, Customer Service

Johnson Controls • Shah Alam, Selangor • Posted July 16, 2026

Position Overview

Who we are:
Johnson Controls, a global leader in thermal management, mission-critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education.
For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry-leading field organization, we elevate customer performance, turn goals into real-world results and help move society forward.
What you will do:
To achieve forecast sales target, profit margin and on time delivery.
To gain feedback regularly from customers and maintain good relationship.
How you will do it:
To handle customers’ inquiry effectively in a timely manner.

        
    