English Training Lead | BPO Coach & Curriculum Design

Teleperformance is seeking a Trainer for their team in Malaysia to support the Customer Service team by providing training and guidance. The role requires proficiency in English and a Bachelor's Degree or equivalent experience, with at least 2 years of training background in a BPO environment. Responsibilities include facilitating new hire training classes, conducting upskilling sessions, and developing training materials. Ideal candidates will have experience with B2C or B2B accounts and knowledge of instructional design.
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