Event Staff Supervisor (Toronto)

Job Summary

RMC Amphitheatre is seeking Event Staff Supervisors. The Event Staff Supervisor is responsible for supervising and coordinating activities of the Ushers & Ticket Takers within the venue. Duties may also include additional functions under the direction of the Event Staff Manager and/or Operations Manager.

What You Will Do

• Direct and supervise Ushers/Ticket Takers and other employees performing similar services as directed by the Event Staff Manager or Operations Manager. Provide customer services by greeting and assisting customers and responding to customer inquiries and complaints.
• On an ongoing basis lead and train staff to include assisting in staffing positions to ensure that all staff members are well-informed on event specific details.
• Coordinate team rest periods in accordance with provincial and municipal law and help to find coverage.
• Assist management to ensure compliance with all venue policies and pr...