Events Assistant & Customer Service

Job Specification – Events Assistant & Customer Service

Job Title: Events Assistant & Customer Service

Reporting to: Head of Conferences & Events

Contract dates: Temporary role between 24 June - 24 September 2026

Pay: £15-£16 per hour

Hours: 2-3 days per week (09:30 - 17:30)

Location: Hybrid – remote working plus visits to London HQ in Victoria

Overview

We are seeking a highly organised and proactive Events Assistant to support a busy Conferences & Events team in the delivery of a large-scale autumn conference. This is a varied role offering exposure across event operations, customer service, and administration.

Key Responsibilities

• Act as a key point of contact for event attendees.
• Handle enquiries via email, phone, and video calls.
• Support registration process using systems such as EventsAir and CRM platforms.