Evergreen - Inbound Sales Agent

Inbound Sales Agent

IMPORTANT: This role is an ON-SITE, office-based role in Makati and is NOT a shipboard opportunity.

POSITION SUMMARY
This position is part of a direct consumer outreach sales organization, where the sales agent is the first point of contact for guest calling into our contact center. This position strictly handles inbound calls, including up until the time the guest sails. Agent is responsible for selling and servicing Silversea cruises and related shore side products and services to the consumer via inbound calls. Utilize phone calls to the Silversea toll free number to generate sales and help foster long‑term customer relationships through great service. Work directly with the consumers to provide a personalized luxury customer service experience. Work with the global sales and support teams for the achievement of customer satisfaction, revenue generation, and long‑term sales goals in line with company vision and values. Work wit...