Executive | Centralised Operations Transaction Management

Job Summary

Employees Provident Fund is seeking qualified, motivated, and dynamic candidates for the Executive – Processing role within the Transaction Management Department at Menara KWSP. This position is responsible for overseeing processing operations related to withdrawal schemes while applying continuous process improvement initiatives to optimise operations, enhance service quality, ensure compliance, and improve customer experience. The role requires a proactive individual who is always ready to contribute ideas for enhancement and drive operational excellence through effective change management.

Job Responsibilities

• Ensure withdrawal applications are accurately processed, verified, and approved in compliance with policies, regulations, and within KPI timelines.

• Validate completeness of documents, accuracy of system records (BDS), and paymen...