F&B Assistant Manager (Shang Palace)

We are looking

for a F&B Assistant Manager (Shang Palace) to join our team!

Job Responsibilities

Assist the Restaurant Manager in overseeing the daily operations of Shang Palace to ensure seamless service delivery

Lead and motivate the service team to deliver exceptional, personalised dining experiences aligned with Shang Palace standards

Ensure all guests receive warm, attentive, and professional service at all times

Monitor service quality, cleanliness, and ambiance in accordance with brand and hygiene standards

Handle guest feedback and complaints promptly and professionally, ensuring satisfactory resolution

Support in staff scheduling, training, coaching, and performance management

Ensure compliance with food safety, hygiene, and workplace safety regulations

Assist in inventory control, ordering, and cost management to meet financial targets

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