Field Service Engineer

Roles & Responsibilities

• Perform all types of scheduled maintenance activities for assigned territory including, but not limited to; system inspections, preventive maintenance, software updates, system recalls, field actions, and upgrades.

• Troubleshoot, diagnose, and repair da Vinci® Surgical System and associated equipment within specified territory in accordance with procedures and within designated timeframes.

• Coordinate and perform system and hardware delivery and installation.

• Competent in knowledge and implementation of O.R. protocol and HIPAA standards.

• Complete all administrative duties, which include but not limited to; Spare parts inventory, Field Activity Reports, Return Material Authorizations, Expense Reports etc. within the prescribed timeframes.

• Maintain all Intuitive provided items to include; issued tooling, calibrated tool sets, laptops, iPads, and any other c...