Field Service Engineer UK

Overview

Are you a Field Service Engineer (Customer Support) who can provide field service engineering for after-sales customers and technical support for internal customers to ensure that products are maintained to meet internal and external customer requirements? Do you have experience of maintaining and fault finding complex electromechanical systems to support customers? Do you thrive when building and maintaining relationships with customers? Are you an energetic problem solver who can provide a technical resolution for complex service issues for our customers?

Responsibilities

• Spend time at customer sites installing products and keeping everything running smoothly
• Provide support both remotely and on-site, perform maintenance, check performance, hunt down faults, repair issues, and fit product upgrades
• Train, mentor, and coach distributor service teams so they are confident and capable
• Monitor product performance and ...