Field Service Technician - Leading Hand

We are seeking a Field Service Technician - Leading Hand to join our Mackay-based team. This role is ideal for an experienced technician who enjoys a mix of hands-on mechanical work, onsite leadership and customer engagement.You’ll be responsible for supervising field service activities, supporting technicians, and ensuring safe, high-quality service delivery across a variety of customer sites. Reporting to the Field Service Manager - East, you will play a key role in supporting our customers, coordinating service work and ensuring a seamless onsite experience. What you’ll do..

Lead and supervise field service technicians on customer sites

Act as the main onsite technical contact for customers and technicians

Coordinate job planning, scheduling and resource allocation

Support development of scopes of work, job plans and pricing

Ensure timely completion of reports, timesheets and expenses

Perform hands-on mechanical ...